1. 14-day trial
The RankPulse trial is provided without charge and does not require a payment card. It includes one website, up to two keywords, an initial ranking check, and one additional ranking check after seven days. The trial ends 14 days after the workspace is created and does not automatically convert to a paid subscription.
2. Paid subscriptions are non-refundable
Payments for Grow, Pro, Enterprise, and other paid RankPulse plans are final and non-refundable once charged, except where a refund is required by applicable law. We do not provide refunds or credits for partial billing periods, unused keywords, unused projects, account inactivity, plan downgrades, or failure to cancel before a renewal date.
3. Monthly renewal and cancellation
Paid plans renew automatically each month until canceled. You may cancel through the Stripe-hosted billing portal available from your RankPulse billing page. Cancellation stops future renewals and normally takes effect at the end of the already-paid billing period. You retain paid access through that period unless the account is suspended under the Terms.
4. Duplicate or incorrect charges
If you believe you were charged more than once, charged after a timely cancellation, or charged an incorrect amount, contact support@rankpulse.us within 30 days of the charge. Include the account email, charge date, and a description of the issue. Do not send full card numbers or sensitive payment credentials.
5. Service interruptions
Temporary outages, delayed checks, third-party provider interruptions, or unavailable search results do not automatically qualify for a refund. At our discretion, we may provide service credits for a material, prolonged interruption directly caused by RankPulse. Credits have no cash value.
6. Legally required rights
Nothing in this policy limits refund, cancellation, charge-dispute, or consumer rights that cannot lawfully be waived. Where mandatory law conflicts with this policy, the mandatory law controls.
7. Contact
Billing questions should be sent to support@rankpulse.us. RankPulse is operated by vFFiliate LLC, 1065 SW 8th St #2456, Miami, FL 33130.